Account and data

Delete your Squish Scout account

The adult account owner can start deletion inside Grown-up Zone. You do not need to call or email anyone.

What happens

1. Sign in with the adult account that owns the Scout Team.
2. Open the direct account-deletion screen and confirm with the family’s adult PIN.
3. Type DELETE. A seven-day recovery window begins.
4. After the recovery date, Scout handles the active subscription, deletes the owner’s adult identity, and erases the owned Scout Team data, except records that must be retained under the approved policy.

If you have Scout Plus

Apple: Deleting Scout does not cancel billing from Apple. Use Apple subscriptions to stop future renewals. You can still delete the Scout account whether or not you do this first.

Google Play: when deletion begins, Scout will ask Google Play to stop future renewals. You can also use Google Play subscriptions.

Web: Scout cancels the web subscription before erasing the account.

You can cancel from Grown-up Zone during the recovery window. Invited adults keep their separate accounts but are detached from the erased Scout Team. A records review is required before legally required paid Scout financial records can be handled.

Private preview: public accounts are not open. The completion worker code is ready but remains off until production identity, billing, scheduling, completion notices, and disposable-account end-to-end deletion are configured and proved.